Description
Under general direction, provides direct supervision over Animal Services Officers and Animal Services Officer Lead; oversees and performs enforcement functions related to the care, control, licensing, impoundment and euthanasia of animals; and performs related work as required.
The Ideal Candidate Will
Possess strong knowledge of animal handling, care, and treatment from experience in a professional work environment; knowledge of a variety of animal species, breeds, and related behavior
Exhibit strong critical thinking skills, good judgment, and sharp analytical skills
Have the ability to manage conflict, de-escalate potentially hostile situations, and maintain composure and professionalism under stress
Possess outstanding written and oral communication skills
Be self-motivated, organized, and detail-oriented, with the ability to manage competing priorities and respond effectively to rapidly changing conditions in the field
Exhibit strong interpersonal and customer service skills, with the ability to interact tactfully and courteously with internal and external stakeholders including County staff and the general public
Demonstrate the ability to take ownership of problems, identify practical solutions, and collaborate effectively with team members and partner agencies
Show a genuine commitment to Washoe County's mission and organizational goals, with the ability to assimilate quickly into the organizational culture and contribute positively to the team
This is an Open Competitive/Countywide Promotional recruitment being conducted to fill an anticipated full-time vacancy in the Washoe County Reginal Animal Services department. The list established from this recruitment may be used to fill future vacancies as they occur.
Scheduling information: Field operations run seven days a week, 8:00 am to 10:00 pm. Field Supervisors work nights, weekends and on-call shifts. Shifts are assigned through a shift bid system - for more information, please refer to the WCEA Supervisory Contract 2024-2028, Article 12 - Shift Differential/Shift Bidding (Labor Relations - Washoe County).
For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php
Requirements
Minimum Qualifications
Three years of full-time experience as an Animal Control/Services Officer; OR four years of full-time progressively responsible experience in the care and handling of animals in a professional work environment including interviewing the public, assessing information and making determinations; OR four years of active duty military experience OR four years of full-time experience in the enforcement of local, state or federal codes/laws; OR an equivalent combination of training and experience.
License Or Certificate
A valid driver's license is required at the time of appointment and must be maintained for continued employment for this classification.
Possession of, or ability to obtain, a valid National Animal Care and Control Association ACO I and ACO II certification or equivalent is required within one year of appointment and must be maintained for continued employment in this classification.
Possession of, or ability to obtain, a valid certification as a euthanasia technician is required within one year of appointment and must be maintained for continued employment for this classification.
Possession of, or ability to obtain, a valid pharmacy certificate/controlled substance license is required within one year of appointment and must be maintained for continued employment for this classification.
Possession of, or ability to obtain, a valid Training Instructor certification for Oleoresin Capsicum Spray, Pepperball Launcher, and ASP Baton required within one year of appointment and must be maintained for continued employment within this classification.
Possession of, or ability to obtain, a certificate in chemical capture within one year of appointment and must be maintained for continued employment within this classification.
